To our valued and respected clients,
We are pleased to announce that effective August 1, 2017 CapitalTek will merge with ElastaLink Corporation. Our merger will create a more comprehensive infrastructure with faster response times. ElastaLink shares our values, founded in service excellence and client focus. Our highly complementary services will enable us to provide you with new and broader capabilities. While our dedication to outstanding customer service and staff members will remain, CapitalTek will now operate as ElastaLink.
With ElastaLink, you will truly have a single stop shop for all your telecommunication services. From internet access over fiber, DSL or LTE, to managed routing with enterprise-grade features, and modern communication tools like IP phone, fax, email and file sharing services- we can configure a customized solution that works for your team.
Combined with our existing IT services, this is a feature rich service portfolio, valuable to any business. Over the years, CapitalTek has considered a partnership with several providers in order to be able to offer additional services. However, could not be successful, until now. ElastaLink is a unique local service provider with the passion for innovation, and strong in-house R&D team. They operate out of two data centres to offer reliable and fully integrated technology services, essential for today’s business environment. Find out more at www.elastalink.com
This is a time of exciting changes and growth for us. However, there are key things that will remain:
- You will continue to work with the same team of people you have in the past. All of our staff will remain in their current roles.
- Our fee structure will not change.
- We will continue to offer the services you have received from us, with addition of many new services available.
We will be moving to ElastaLink’s office at 570 Industrial Road, Ottawa, ON, K1G 0Y9, on July 18, 2017. All the contact information for us will remain the same except our e-mail addresses. Our existing phone numbers will remain operational. You will now be able to reach our help desk at email@example.com or 613-829-2255.
We hope you will join us in celebrating this major milestone and a tremendously exciting opportunity that it brings for us and your company. We look forward to introducing you to our larger team and new partners and we are happy to be able to bring you unmatched expertise and a wide range of quality, fully integrated telecom and IT services.
If you have any questions about this news and what it will mean for you, please do not hesitate to contact us at any time. As always, we are grateful you have chosen us as your technology service provider services, as well as for your loyalty and friendship. We are confident that our new affiliation will serve to enrich our relationship further.
CapitalTek and ElastaLink teams