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Computer number 1100 is ready to go for a new clie Computer number 1100 is ready to go for a new client. We recommend to swap work computers every 4 years! #anniversary #lenovotinydesktop #itlife #capitaltek
This is what happens to your work computer after f This is what happens to your work computer after few month of quarantine 😂
Covid can be a new name for video conferencing #c Covid can be a new name for video conferencing #covid19 #capitaltek #zoom
Can we uninstall 2020 and install it again? This v Can we uninstall 2020 and install it again? This version has a virus.
Zoom bingo #workfromhome #capitaltek Zoom bingo #workfromhome #capitaltek
Insanely relevant the past week or so. Google's "s Insanely relevant the past week or so. Google's "screen call" feature has been useful. :D
We are at the end of the normal weekdays. This we We are at the end of the normal weekdays. This week has been busy with all the calls from clients: helping them work remotely, setting up access to work computers, phone systems and cloud migrations. To our friends in IT: you ARE a super heroes 🦸‍♂️ What we are doing supporting IT systems and applications is so important right now! You are the heroes of today. We must respond to requests with a sense of urgency, but also in a disciplined way. Your actions and support of IT systems will allow millions of people to continue to get a pay check, feed their families, pay their mortgages, and have some stability. Those who take client calls are the crisis counselors at this time. Every time you pick up the phone to talk to a client, you have the opportunity to calm and center another human being. Each email you send to a user, you have the opportunity to be a light to them in their darkness. Shine bright my superhero friends! #itsupport #coronavirus #ottawa #capitaltek
You can still stay productive even when not at the You can still stay productive even when not at the office! #workfromhome #hometechnology #capitaltek #ottawa #staythefuckhome
Anyone had this issue before? 😂 Anyone had this issue before? 😂
The World’s Most Downloaded Apps The World’s Most Downloaded Apps
Old fashioned review from a client☺️ not every Old fashioned review from a client☺️ not everyone wants to leave a google review 😉 #antigoogle
#computerjokes #capitaltek #computerjokes #capitaltek
We are not a one and done company. We don’t jus We are not a one and done company. We don’t just come to fix your computer, and you never hear from us again. We are in it for the long haul with our customers as technology problems occur more frequently than you think. Here is a list of some ongoing services that we provide: ➡️IT Documentation ➡️Network Monitoring ➡️Ongoing Maintenance and Tuneup ➡️Managed Antivirus ➡️Priority HelpDesk ➡️Remote IT Support ➡️Managed Online Backup ➡️Computer Malfunction Monitoring This is just a small list of ongoing services we have. (We didn't want you scrolling for days as we know your time is precious 😉) We offer all these services because we want to make your life easier. It’s incredibly time-consuming and confusing dealing with multiple service providers. We’re a one-stop tech shop for that reason. For more services that will help your business look, operate, and function better, call us at 613-413-3396 or visit our website at https://capitaltek.ca today! #CapitalTek #SaturdayService #There4U #Services #OneStopTechShop
It's everyone's greatest fear when using technolog It's everyone's greatest fear when using technology; You get hacked by a cyber-criminal. That's what happened to one of our clients last week. The client was immediately panicking when they discovered when they got hacked. They called CapitalTek, where Sergey was assigned to assess and potentially fix the problem. After sorting through all network equipment, email accounts, multiple computers Sergey recommended the solution which will protect the client from hackers going forward. We look out for our clients and make sure that they're always in good hands no matter the situation. If you have any technical issues or wish to see other services we offer, feel free to contact us at 613-413-3396 or visit our website at https://capitaltek.ca today! #ThrowbackThursday #CapitalTek #Security #Cyber #Tech #CustomerService
Nothing is worse than when your computer breaks do Nothing is worse than when your computer breaks down. When the screen goes pitch black you nearly have a heart attack! You scramble to call a computer technician but they can’t come help you until FRIDAY?! Well that does you no good. You have a business you can’t be closed for the rest of the week! Unlike other IT companies in Ottawa we have more ways to fix your computer than manually coming to fix it. We can offer you: ➡️We can repair your computer by accessing it’s internal components remotely! (Cool right!) ➡️We can talk to you over the phone and walk through it step by step ➡️We can do a video chat (AI) to either demonstrate to you how to fix it, or see what the problem is ➡️Finally we can come to repair it onsite for you if that’s more preferred for you. For emergencies, we have a 30 minute emergency response time so we get you back on your feet as fast as possible. For more detailed information on how our services benefit you, call 613-413-3396 or visit our website at https://capitaltek.ca today! #TekTuesdays #Tech #TechTuesdays #CustomerService
These are the seven technology trends to come in 2 These are the seven technology trends to come in 2020 according to Forbes 1)Ai as a service (customer service) 💻 2)5g data network 📱 3)Autonomous driving 🚗 4)personalized and predictive medicine 💊 5)Computer vision 🖥 ➕👀 6)Extended reality 🔮 7)Blockchain technology ⚙️ Here is an article that discusses seven technologies that we should prepare for in 2020 that could shape the way we live. One of the seven things is AI customer service being implemented with improving customer service. Although we agree with the other six technologies and their impacts, this is one that we disagree on. We believe that customer service is more efficient and more personable when a real human does it. An AI won’t know your business inside and out, only algorithms or formulas. We have and will continue to produce flawless, personable, and very much human-focused customer service for our clients. What do you think of the list? Do you agree with it? What other technologies are you looking out for? Let us know in the comments! Click here to read the full article - >https://www.forbes.com/sites/bernardmarr/2019/09/30/the-7-biggest-technology-trends-in-2020-everyone-must-get-ready-for-now/ #Saturdaylearning #Tech #Knowingisgrowing #Trending #CustomerService #2020
We all have an employee who we rely on so heavily We all have an employee who we rely on so heavily and their virtually our backbone or right-hand person there to help us get through the day. But what happens when that employee is sick or has an emergency and can't come into work? What now? How do you function? This terrifying moment was the reality our client faced when his administrator was out sick for a few days. After a while, the client said, "enough is enough" they couldn't stop operating just because his administrator was ill. He called us and spoke to Sergey, where they had a consultation on what to do. The client ran a Dentist's office and wanted to see if it was possible if his administrator could work from home. However, Dentists have sensitive information about their patients, such as health files, credit cards, addresses, and other confidential information. This was a significant security risk for the Dentist to do, which is why he came to the very best to make sure his files and software are impenetrable from hackers. To make sure his files were safe, we began with a diagnostics test to see if there were any loose ends or weak spots currently present. We then installed a state of the art software in his databases, laptops, and monitors to make sure they were all secure and synergized. By installing this kind of technology, it allowed his administration to work remotely all securely and free of any cyber threat. Security is our top priority for our clients. We realize how vital data is to businesses, which is why we consider every possible measure when installing security software. The dentist signed up with our monthly service, which includes RMM, AV, Backup, Managed Firewall, and monitoring, where we would consistently make sure their safe as can be. We don't mess around when it comes to our client's security! #ThrowbackThursday #Customerservice #CustomerStory #Storytelling #CapitalTek #Security #Ottawa
All good things come to an end. At one point in t All good things come to an end. At one point in time, the typewriter was revolutionary in changing the way we wrote. ✏️ VHS was, at one point, the only way to watch recorded videos. 📼 Now today is the Windows 7 is becoming discontinued by Microsoft, resulting in it to become obsolete. Although the 2009 technology was incredible in its time, it just can’t keep up with the technology we have today. There are many risks to having an old computer. ➡️ They are less secure and more susceptible to hackers and malware. The longer a software has been released to the public, the longer cybercriminals have had to learn its weaknesses and flaws.🚫 ➡️ There are no new updates that support older software meaning your computer isn’t in industry standards anymore ➡️ You aren’t secured by the latest technology that protects, secures and backups your software meaning that you’re more exposed to cyber threats ➡️ Older software costs more money to maintain and fix rather than investing in newer ones However, now you’re daunted by the task of finding a new computer and software that will protect you. If you go to a computer store, they won’t know you as much as we would. They won’t know YOUR goals, YOUR customers, YOUR business, and they’ll simply want to sell you the most expensive technology to make a quick buck off you. We are different than all other technology companies as we don’t try and make a quick buck off you, we want to help you grow. It’s not about us; it’s about YOU. We realize that finding this new computer for your business will be challenging, which is why we want to advise you on what's beneficial specifically for your business. Need help installing it? No problem, we do that too! Give us a call at 613-413-3396 for assistance in finding, upgrading, installing, and using your brand new computer that will keep you more secure and safe. #TekTuesdays #Microsoft #TechTuesday #Windows #Security #Business #Ottawa
Have you ever wanted to get better at computers 💻 and boost productivity 🚀 but didn’t know how to❓online Well, look no further. CapitalTek offers ⇨ online based training ⇨ in-person training and ⇨ group training, meaning not only you can get trained, but your staff too! We specialize in productivity and collaboration software such us: ➽ Microsoft Teams ➽ Outlook ➽ Asana ➽ G Suite ➽ Slack Classes start soon, so give us a call at 613-413-3396 to learn more about our Training services! #CapitalTek #Success #Training #Learning #KnowingIsGrowing #EducationalSaturdays #microsoftteams #outlook #gsuite #slack
As a business, we know that your emails have becom As a business, we know that your emails have become a significant part of your day. Are your emails still only used for sending regular emails and nothing more? *Yawn* What if we told you we could spice up your emails, unlike anything you’ve ever seen? We could offer you a complete email setup -> migration -> management. We know that some aren’t the most technology savvy, and that’s ok, which is why we’ll walk you through the whole process, making it simple to understand and easy to follow! Here are some features of our Modern Email System: 1. Contacts/calendars/files can be synchronized across multiple devices such as computers, mobile, and tablets. 2. We partnered with Google and Microsoft to bring you the best email systems available on the market for your business. This means you can stay on your preferred email operating system without having to switch! 3. We provide domain, SSL, and Webhosting services together with our email service as well. It’s a competitive market out there. You need to make sure you’re a step ahead of your competition. Contact us today at 613-413-3396 , visit our website at https://capitaltek.ca or #ClickThatBio today for more information! #CapitalTek #Tech #SpicingUpYourEmail #Modern #Business #Support

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